Shipping policy

HASSLE-FREE SHIPPING & RETURNS

We strive to make shipping and returns hassle free.


Your order will normally be processed and shipped within 3 business days, but often faster than that.

If we don't ship to your country, or you'd like your shipping expedited, please send us an email and we will do our best to arrange this for you: info@18waits.com.

Our rates include insurance coverage, tracking information, and fuel surcharges.


DUTIES & TAXES

U.S. and International customers will not be charged taxes.

Canadian customers will be charged sales tax based on the province the order is being shipped to.

Cross-border shipments may incur customs and/or brokerage fees. These charges (if applicable) are the sole responsibility of the purchaser and will under no circumstances be incurred 18 Waits. Likewise any customs or brokerage fees applied to international returns will be the responsibility of the returner. Unfortunately, duty fees are outside of our control.