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We believe handwritten letters are a lost art. We cherish the direct personal connection made between two people and the intimate moment captured when pen meets paper. Your penmanship is your own brand – your own mark. Since day one, we include a personal handwritten letter in each of our customer’s orders to express our gratitude.

Staying true to our roots, we're introducing a new handwritten Q & A series with our favourite people called 18 Waits Correspondence. We hope to gather unique responses from those near and dear to us, that only a handwritten letter can accomplish, and share them with you once a month.

Here's the list of contributors so far:

Part 1: Donnell Enns, owner of Uncle Otis Inc.

Part 2: Markus Anderson, consultant for the Soho House Group

Part 3: Justin Broadbent, Toronto-based artist, photographer & branding hero

Part 4: Shad, Vancouver-based rapper

Part 5: Brendan Canning, founding member of Broken Social Scene & indie rock veteran

Part 6: Olaf Breuning, NYC-based Swiss artist

Part 7: Patrick J. Adams, LA-based actor, writer, director & photographer

Part 8: Raina Douris, Indie 88 Radio Host, Music Director & Cartoonist

Part 9: Jenny Bird, Jewelry Designer, Music Lover & all round good gal